Privacy Policy for Doll Clothes & Keychain Sales

1. Information We Collect

1.1 Information You Provide Voluntarily

• Order & Contact Information: When you place an order, we collect your full name, shipping address, billing address (if different), phone number, and email address. This helps us process your order, ship products to you, and notify you of order updates.
• Payment Information: To complete transactions, we may collect payment details (e.g., credit card number, PayPal account info) — however, we do not store full payment information ourselves. This data is securely processed by our third-party payment processors (e.g., Stripe, PayPal), which comply with industry security standards (e.g., PCI DSS).
• Customer Support Information: When you contact us for help (e.g., questions about orders, returns), we may collect details about your inquiry, order number, and any additional information you share to resolve your issue.

1.2 Automatically Collected Information

• Website Usage Data: When you browse our online store, we may collect non-personal information such as your device type (e.g., smartphone, laptop), operating system, browser type, IP address, and pages you visit. This helps us analyze website traffic, improve site functionality, and optimize your shopping experience (e.g., fixing broken links, tailoring product recommendations).
• Cookies & Tracking Technologies: We use cookies (small text files stored on your device) and similar tools (e.g., Google Analytics) to track your browsing activity. Cookies help us remember your preferences (e.g., language settings), keep you logged in during your session, and understand how you interact with our store. You can disable cookies in your browser settings, but this may limit some features (e.g., saving items in your cart).

2. How We Use Your Information

• Process and Fulfill Orders: To confirm your purchase, prepare and ship products, send order confirmations, and provide tracking information.
• Communicate With You: To respond to your questions, share updates about your order (e.g., “shipped,” “delivered”), and send important service-related notices (e.g., changes to shipping policies). We may also send occasional marketing emails (e.g., new product launches, discount offers) — you can unsubscribe from these at any time by clicking the “unsubscribe” link in the email.
• Improve Our Services: To analyze customer feedback, website usage data, and order trends, so we can enhance our product range (e.g., adding popular doll clothes styles), improve website usability, and refine our customer support.
• Prevent Fraud & Ensure Security: To verify your identity, detect and prevent fraudulent transactions (e.g., unauthorized payment attempts), and protect our store and customers from security risks.

3. How We Share Your Information

• Third-Party Service Providers: We work with trusted partners to deliver services on our behalf, such as:
  • Payment processors (e.g., Stripe, PayPal) to securely process transactions.
  • Shipping carriers (e.g., USPS, DHL) to deliver your orders (we share your name and shipping address only).
  • Analytics tools (e.g., Google Analytics) to analyze website traffic (these tools do not access your personal contact or payment information).
    These providers are contractually required to protect your information and only use it to perform the services we request.
• Legal Compliance: We may disclose your information if required by law (e.g., in response to a court order, subpoena, or government request) or to protect our rights, property, or safety, or the rights of other customers.

4. How We Protect Your Information

• Encryption: We use SSL (Secure Sockets Layer) technology to encrypt data transmitted between your device and our website (you’ll see a padlock icon in your browser’s address bar).
• Secure Storage: Any personal information we store (e.g., your name, email, order history) is kept in secure, password-protected systems with limited access.
• Third-Party Security: Our payment processors and shipping partners follow industry-leading security standards (e.g., PCI DSS for payment data) to protect your information.

5. Your Privacy Rights

• Access: You can request a copy of the personal information we have about you (e.g., your order history, contact details).
• Correction: If your information is inaccurate (e.g., outdated shipping address), you can ask us to update it.
• Deletion: You can request that we delete your personal information, except for data we are required to keep by law (e.g., order records for tax purposes).
• Opt-Out of Marketing: You can unsubscribe from marketing emails at any time — this will not affect service-related communications (e.g., order updates).

6. Children’s Privacy

7. Changes to This Privacy Policy

8. Contact Us

• Email: 
• Phone: 
• Mailing Address: